The Secret Behind Jobsity's Success: Excellent Customer Service

The Secret Behind Jobsity's Success: Excellent Customer Service

Since the beginning, Jobsity has been concerned with treating its clients well. We've always gone beyond the typical customer-seller relationship. That's why we put effort into ensuring our clients feel like we're their partners, and that they know their goals are also ours. For this reason, from the very first day with a new customer, we do our best to strengthen that relationship.Today we'll be talking a bit about this. We’ll host a conversation with our COO, Santiago, our HR Manager, Daniela, and our VP of sales, John.
Welcome guys!! In this episode we will talk about:
  • The hiring/contact process for clients. 
  • How do we know the client's needs?
  • How do we measure our developers' performance while they are working on a client's project?
  • Feedback culture.
  • How do we know that our customers' needs are being met
  • What is "Jobsity Material"?
  • Our experience working with NBC.

Listen to the episode here:

Interested in hiring talented Latin American nearshore developers to add capacity to your team? Contact Jobsity: the nearshore staff augmentation choice for U.S. companies.

Jul 30, 2021
Santiago Mino
Santiago Mino

Santiago Mino, VP of Strategy at Jobsity, has been working in Business Development for several years now helping companies and institutions achieve their goals. He holds a degree in Industrial Design, with an extensive and diverse background. Working for the Tourism Board of Ecuador, he created a strategy that facilitated a viable and internationally competitive sports tourism industry, which maximized Ecuador’s economic and social well being. As a designer, he played an essential role in research and development as well as a liaison between his company and International clients that build concept stores in Ecuador and shipped them around the world. Now he spearheads the sales department for in the Greater Denver Area. He is currently working on developing a strategy for outsourcing best practices and gender equality.

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