The Secret Behind Jobsity's Success: Excellent Customer Service

Written by Santiago Mino
Outsourcing
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Since the beginning, Jobsity has been concerned with treating its clients well. We've always gone beyond the typical customer-seller relationship. That's why we put effort into ensuring our clients feel like we're their partners, and that they know their goals are also ours.For this reason, from the very first day with a new customer, we do our best to strengthen that relationship.Today we'll be talking a bit about this. We’ll host a conversation with our COO, Santiago, our HR Manager, Daniela, and our VP of sales, John. Welcome guys.
In this episode we will talk about:
  • The hiring/contact process for clients.
  • How we know the client's needs
  • How we measure our developers' performance while they are working on a client's project
  • Feedback culture.
  • How we know that our customers' needs are being met
  • What is "Jobsity Material"?
  • Our experience working with NBC.

Listen to the episode here:

Interested in hiring talented Latin American nearshore developers to add capacity to your team? Contact Jobsity: the nearshore staff augmentation choice for U.S. companies.

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Written by Santiago Mino
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Santiago Mino, VP of Strategy at Jobsity, has been working in Business Development for several years now helping companies and institutions achieve their goals. He holds a degree in Industrial Design, with an extensive and diverse background. Now he spearheads the sales department for Jobsity in the Greater Denver Area.