BPO & Contact Center Solutions
Your Partner to Scale with Confidence

Jobsity builds managed teams that grow with you—bilingual professionals, trained in US business culture, supported by operations experts, and powered by leading CX technology. Deliver seamless service, 24/7, through people who care as much as you do.

Our Solutions

Workforce Management Services

Workforce Management Services

Staff<br>Augmentation

Staff
Augmentation

Managed<br>Service

Managed
Service

Full Solution<br>Center (People<br>+ Tech)

Full Solution
Center (People
+ Tech)

AI Integration

AI Integration

Contact Center

Customer Care Representative

Empathetic, bilingual representatives who handle calls, chats, and emails with clarity and professionalism—turning everyday interactions into lasting loyalty.

Why Choose Jobsity

Our Key Talent Hubs in Latin America

While Jobsity sources top contact center professionals from throughout LATAM, two of our areas of concentration for talent are in Barranquilla and San Salvador.

Barranquilla, Colombia

Barranquilla stands out as a premium nearshore BPO cost leader, matching advanced academic bilingual programs with full-time on-the-ground leadership for secure, continuous operations.

Javier Chia
Javier Chia Director of Service Delivery
On-the-ground leadership​

Our Director of Service Delivery is based full-time in Barranquilla — allowing direct, on-site executive oversight of daily operations, not remote management from another country.

San Salvador, El Salvador

San Salvador pairs a fully dollarized economy with a fast-improving bilingual talent base and same-time-zone coverage, giving clients predictable costs and real-time collaboration with U.S. teams.

Enry Pineda
Enry Pineda Account Manager
On-the-ground support

Enry is based full-time in San Salvador — giving your team direct, on-site access to attend to needs and escalations in real time, not remote support from another country.

CC and BPO Results That Speak for Themselves

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Building your dream team just became easy.

Why Leading Organizations Trust Jobsity

mc graw hill

“Jobsity sends us well-screened folks and helps facilitate the interview process so that it’s easy to hire great people. We’re continuing to expand our partnership with Jobsity because it’s going great.”    

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Kirk Gray, VP of Engineering

McGraw Hill

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Resonetrics

“Jobsity has a wealth of resources when it comes to finding excellent staff candidates…. They also excel at customer service and are always available to us…. I feel well taken care of, and they obviously value our business.”   

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Sam Moore, President

Resonetrics