Jobsity Customer Service: The Road to Becoming a Customer-Centric Company

Written by Santiago Castro
Outsourcing

Our CEO, Andres Garzon, has taken over the podcast! In this new episode, he talks about what Jobsity is doing to become a fully customer-centric company. We will talk mainly about 3 processes that we have implemented in order to provide better customer service:


1. No extra fees.

2. Our own enterprise applications.

3. Corporate Liability compliance.

For this, we have invited 3 key people at Jobsity to speak with Andres: Santiago, our VP of Strategy; Mauricio, our CTO; and Siam, from operations. Welcome guys!

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Written by Santiago Castro
LinkedIn

With over +16 years of experience in the technology and software industry and +12 of those years at Jobsity, Santi has performed a variety of roles including UX/UI web designer, senior front-end developer, technical project manager, and account manager. Wearing all of these hats has provided him with a wide range of expertise and the ability to manage teams, create solutions, and understand industry needs. At present, he runs the Operations Department at Jobsity, creating a high-level strategy for the company's success and leading a team of more than 400 professionals in their work on major projects.